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Privacy Policy

Faisal Health Express believes that privacy is essential to using the Internet. This statement establishes the Privacy Statement and required links and defines the practices that Faisal Health Express will follow for the privacy of Faisal Health Express users. We may modify this Privacy Statement if required. For example, we will keep updating and improving our services. Therefore, new features may need modifications to the Privacy Statement. Accordingly, please check back occasionally.

What is Personally Identifiable Information?

 “Personally Identifiable Information” is the information about you, such as name, address, email address, user ID, credit card number, and so on.

How is information collected, used, and disclosed?

 We do not gather personal information, including your email address, unless we first ask you for it. However, on some parts of our site, we may request that you willingly provide us with details, including your email address, street address, telephone number, or other information, so that we may provide you better service and follow up after your visit. Whether you provide information or not, it is entirely up to you.

If you have willingly provided details, you agreed to collect and use your personally identifiable information described in this Privacy Statement. In some circumstances, Faisal Health Express may share information you voluntarily provide us with trustworthy business partners. However, we do not sell or rent personal information collected through this site to anyone. Also, Faisal Health Express may provide aggregate statistics about visitors to our sites, such as volume, traffic patterns, and related site information to reputable third-party vendors. Still, these statistics will include no personally identifiable information. Faisal Health Express may also disclose information in special cases when we have a good faith belief that such action is necessary to (a) serve to legal requirements or comply with legal procedures; (b) protect and safeguard our rights or property; (c) enforce the Faisal Health Express Terms and Conditions Of Use, or (d) act to safeguard the right of our users or others.



 The Faisal Health Express website, like other commercial websites, utilises a standard technology called “cookies” to collect data. Cookies were designed to assist a website operator in determining that a particular user had roamed/visited the website before and so save and save any preferences/choices that may have been set while the user was browsing the site. Cookies are small strings of text that websites send to your browser. Cookies do not possess the capability to retrieve any data from your hard drive or obtain your email address. If you are browsing the Faisal Health Express informational site, a cookie may be used to identify your browser as one that has visited the site before.

We may also use memory-based cookies to support authenticating the user of certain Faisal Health Express web applications. Similarly, suppose you are a registered site user providing service to Faisal Health Express clients (and have a user ID and password). In that case, we may use cookies to provide personalized information based on preferences you have indicated while using the site. Although you can modify your browser to either accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilise Faisal Health Express services which require registration if you reject cookies.



 What are your choices regarding collecting, using, and distributing your details/information?

If you have willingly provided information, you consented to collect and use your personally identifiable information described in this Privacy Statement. If in connection with your use of a particular service, we ask to use your data in a way not described in this Privacy Statement, and you do not wish to permit that use, you can choose not to use the particular service.

If you have willingly provided your personally identifiable information, we may, from time to time, send you mail or email regarding our shop or medicines, or products. If you don’t want to get such offers and mailings, you can easily indicate that by checking the appropriate box on the submission form.

How do we protect your information?

We care and exercise our power to protect your personally identifiable information. That includes, among other things, using industry-standard processes such as encryption, firewalls, intrusion detection, and site monitoring. Unfortunately, no data transmitted over the Internet can be assured to be 100% secure. As a result, while we work to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. It is especially true for information you transmit to us via email. We have no way of protecting that information/data till it comes to us. Once we receive your transmission, we will make our best effort to keep them secure and safe on our servers.

Internally, we restrict access to your personally identifiable information to employees who need access to the information to do their jobs. These employees are very limited and are fully committed to our privacy policies. We will also review our security arrangements from time to time as we deem appropriate to facilitate proper security. 

How can you help protect your information?

If you are using a portion of the Faisal Health Express website, which requires you to register and choose a password, we recommend not giving/showing your password to anyone. For example, we will never ask you for your password in an unsolicited phone call or an unsolicited email. Also, please remember to sign out of the registered site and close your browser window when you have finished your work. It will ensure that others cannot access your personal information and correspondence if others access your computer.

Other Sites

 Faisal Health Express sites may contain links to other sites, including our business partners. While we link only to those sites that share our high standards and respect for privacy, we are not responsible for the privacy practices employed by other sites. If you have any questions or concerns regarding this statement, you should contact us.

Legal Notice

All the information and data on our site is for informational purposes only and is provided for the user’s convenience. While we use our best efforts to present accurate information and data, some information and data on this site may sometimes contain errors or inaccuracies, or there may be omissions due to human error, technological issues, or otherwise. Additionally, the information and data on this site might also change at any time. Accordingly, neither Faisal Health Express nor its affiliates make any representation or warranty concerning the accuracy of the information and data on this site, and any concerning liability related to it is hereby disclaimed. In no event shall Faisal Health Express and its affiliates be liable for consequential, special, indirect, incidental, punitive, or exemplary damages relating to the information or data on this site, specifically including without limitation product-related information, or to the user’s reliance upon or use of this site.